Keeping everyone safe

This year’s Concerts will be a little different than usual due to COVID. We want to advise you of what we’re doing to keep you safe. Please read the following carefully and help us to help you.

WHAT TO EXPECT:

Firstly, if anyone has any COVID symptoms please do not attend. Contact the NHS and arrange to have a test.

If you have recently been in contact with anyone who is infected, or if you have been told to self-isolate, please do not attend. If you have Refund Protection you may be eligible to claim.’

We know most of our audience will have already had two vaccine jabs. In line with current Government guidance for outdoor events you will not be required to provide proof of this on arrival but we would strongly urge everyone attending to do a Lateral Flow Test prior to leaving home, and if you get a positive result please do not attend, and arrange a full test and isolate as advised. (Just because you have been double jabbed it does not mean you are not infected).

We recommend if you are attending both days to do a lateral flow test each day. Lateral Flow Tests are available free from the NHS.

If possible, please travel to the event in your own vehicle and avoid public transport if you can.

On arrival at the Concert venue you will see our arena has been slightly re-arranged from previous years. There is space for people who wish to socially distance to do so.

You will also be able to see both stages from where you sit. You are welcome to bring your own fold-up chairs or similar and ground coverings but please No tables or lanterns.

Please respect the space of other concert-goers and remain with your own family and friends as much as possible.

When exchanging your tickets for wristbands on entry, our staff will ask you to put your own wristbands on this year. There will be no re entry without the wristband.

There will be ‘one way’ entry and exit systems for the arena, also one way queuing systems for the bars, toilets and food outlets. Please adhere to them and respect the space of other people around you.

Bars & food outlets will be front-serving. Contactless/credit/debit cards will be encouraged but cash will still be accepted.

We have more toilets than usual including as many single-use cubicles as possible. All will have hand sanitiser and will be cleansed at regular intervals.

There will be hand sanitiser stations positioned throughout the arena, But please bring your own if you wish to.

We do still have some tented structures including our Main Bar, all will have at least 50% of the sides raised to improve ventilation. Mask-wearing is encouraged but is not compulsory. We would ask you to please respect other people’s space at all times.

In case of inclement weather, please bring suitable clothing and waterproof coverings with you. Umbrellas and other coverings will be allowed in the arena. No tented structures including gazebos.

Our First Aid Post in the arena will be staffed at all times the event is open to the public. If you feel ill or exhibit any symptoms of COVID at any time, please either leave the site or seek First Aid advice without delay.

Lastly, we want you to enjoy yourself! We’ve kept rules and regulations to a minimum but those in place are for your own safety and the safety of everyone else attending the concert so do please abide by them. Thank you.

IN SUMMARY THESE ARE SOME KEY POINTS TO NOTE:

  • Our arena layout has changed so there’s plenty of room for all who wish to socially distance.
  • Stages are viewable for all to see so no need to move unless you wish. So you can sit in your own chairs and dance with plenty of space and fresh air around you.
  • We will have hand sanitiser points throughout the site; more toilets (most of them single occupancy and all equipped with hand sanitiser); one way queuing systems for toilets, bars & food outlets; regular cleansing of toilets, bar surfaces etc.
    Although outdoors concerts are much safer than indoors, if you feel more comfortable at any time wearing a mask please do.
  • We are not requiring you to provide proof of two vaccine jabs on arrival but we would strongly urge everyone attending to do a Lateral Flow Test prior to leaving home.

Please respect the personal space of others. We want everyone to enjoy a safe event in an outdoor environment. We’ve worked tirelessly to ensure our event may go-ahead this summer when many others have been forced to cancel so please respect and adhere to our rules & regulations this year as they are there for your safety.