Tickets are issued subject to the “Concerts At The Kings Arms Limited” refund policy, also known as the Promoter.

Tickets cannot be exchanged or refunded unless the event is cancelled or re-scheduled. In this event only the face value of the ticket will be refunded. Postage, packing and handling fee will not be refunded.

The Promoter reserves the right to amend or make alteration to the published details of the event as necessary, without being obliged to refund monies or exchange tickets.

The Promoter can accept no responsibility for the non-appearance of any of the artistes. Artistes have been contracted to perform at the event however, if for any reason they are unable to perform and it is beyond the control of the Promoter, ticket refunds will not be given.

If the event is rescheduled or materially changed you must claim your refund within 4 weeks of the announcement of the new date. If the event is cancelled, you must claim your refund within 3 months of the date of the event. A refund form will be available to download from the website.

In the EU, for contracts concluded as of 13 June 2014, purchasers have 14 days to withdraw when purchasing goods online. This 14-day “cooling off” period does not apply to the purchase of concert tickets, but does apply to any merchandise (T-shirts, programmes, etc) ordered online. Contact us for a merchandise refund form

This is an outdoor concert, the concert will go ahead come rain or shine, no refunds will be given for inclement weather.


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